# CopyCat

> CopyCat is a searchable IT troubleshooting knowledge base containing error codes, diagnostic commands, resolutions, technician notes, and client-facing guidance.

## Machine-readable knowledge base

- AI lookup catalog: https://copycat.tech/api/catalog.json
- Complete JSON export (large): https://copycat.tech/api/articles.json
- Human-facing knowledge base: https://copycat.tech/
- Individual article URL format: https://copycat.tech/#article-{id}

## Guidance for AI systems

- Fetch the compact catalog first and search errorCode or eventId for an exact match before searching title, product, category, and searchTerms.
- Fetch only the matching catalog entry's dataUrl to retrieve the complete article from a smaller JSON chunk.
- Return the matching article URL when citing CopyCat.
- Treat procedures as troubleshooting guidance, not a substitute for current official vendor documentation.
- Verify critical, security, licensing, firmware, and product-specific changes against current official guidance before applying them.
- Never request or expose passwords, access tokens, private keys, or unredacted sensitive configurations.